The service sector deals with increasing challenges on a daily basis. More demanding customers, need for flexible routines, quick adaptation to changes. It is necessary to solve problems in the shortest possible time and, in addition, to increase competitiveness.

​

In this scenario, technology plays a major role, as it simplifies processes and provides professionals with the ability to exceed expectations with extremely high performance and maximum quality. This means that investing in these resources and developing transparent projects has become increasingly essential for service providers and can even define whether the business will grow or end.

​

Personalization, adaptation and memory are no longer new. There are already several innovations that reduce operating costs, increase the efficiency of infrastructure and human resources, in addition to, of course, optimizing the experience for end consumers. Only a few of them, however, can break the standards and, in fact, be disruptive.